Effective August 3, 2026
SMS Terms & Conditions
These terms apply when you choose to receive text messages through the PeakWell Callback Texts program.
1. Program description
PeakWell LLC may send low-volume recurring customer-care messages only to people who call PeakWell and explicitly request or agree to receive a text response. Messages are limited to acknowledging the inquiry, identifying the requested team member, coordinating a callback, and closing the support conversation. This program does not send marketing, promotional, sales, product, order, shipping, or event messages.
2. How to opt in
After calling PeakWell, you may opt in by texting START to (725) 255-2155. By opting in, you confirm that you are the account holder or have authority to enroll the number and agree to receive PeakWell callback text messages. A phone call by itself does not enroll you. Consent is not a condition of purchase.
3. Frequency and charges
Message frequency varies based on your callback request and conversation with PeakWell. Message and data rates may apply. Your carrier's messaging and data terms govern any charges.
4. Opt out
Reply STOP to any PeakWell message to opt out. You may receive one final confirmation message. After opting out, no further program messages will be sent unless you enroll again.
5. Help
Reply HELP for help or call (725) 255-2155. Carriers are not liable for delayed or undelivered messages.
6. Privacy
Our Privacy Policy explains how we handle personal and mobile information. Mobile information and SMS opt-in consent are not shared with third parties or affiliates for their marketing or promotional purposes.
7. Changes
We may update these terms from time to time. The effective date above shows when these terms were last revised. Continued participation after an update means the revised terms apply to future messages.